Terms and conditions

JIVAMUKTI YOGA LUXEMBOURG

GENERAL TERMS & CONDITIONS

Jivamukti Yoga Luxembourg
65, Avenue de la Faïencerie
L-1510 Luxembourg
VAT No.: LU28689851

Website: www.jivamuktiyogaluxembourg.com
Email: info@jivamuktiyogaluxembourg.com

Last updated: 30 October 2026

1. GENERAL PROVISIONS

1.1. Scope of Application

These General Terms and Conditions apply to all yoga classes, class packages, memberships, workshops, and other services provided directly by Jivamukti Yoga Luxembourg.

By purchasing or booking a service, students acknowledge and accept these Terms and Conditions, subject to applicable consumer protection laws.

Students are encouraged to read these Terms and Conditions carefully before making a purchase.

1.2. Definitions

For the purposes of these Terms and Conditions:

Jivamukti Yoga Luxembourg: The yoga studio located at 65, Avenue de la Faïencerie, L-1510 Luxembourg.

Student: Any individual purchasing or attending yoga classes, workshops, or other services provided by Jivamukti Yoga Luxembourg.

Class Package: A prepaid package entitling the student to attend a specified number of yoga classes within a defined validity period.

Membership: A subscription providing access to yoga classes according to the conditions of the selected membership.

Workshop: A special yoga class, event, or educational session organised directly by Jivamukti Yoga Luxembourg.

Promotional Package: A special or limited-time offer subject to specific pricing, validity, and usage conditions.

Booking Platform: The online booking system used by Jivamukti Yoga Luxembourg, currently Mindbody.

1.3. Changes to Terms and Conditions

Jivamukti Yoga Luxembourg reserves the right to update these Terms and Conditions when necessary.

The latest version will be available on the official website.

Any material changes affecting existing memberships or contractual rights will be communicated in advance where required by applicable law.

Changes will not retroactively affect existing purchases or contractual rights without a valid legal or contractual basis.

2. YOGA CLASSES AND CLASS PACKAGES

Jivamukti Yoga Luxembourg offers individual yoga classes, prepaid class packages, monthly memberships, and occasional promotional offers.

All classes are subject to availability and the current studio schedule.

2.1. Single Classes (Drop-ins)

Single classes may be purchased through the booking platform or directly at the studio, subject to the available payment methods.

A drop-in entitles the student to attend one yoga class of the selected duration.

The applicable price is displayed on the official website and booking platform.

Drop-in bookings are subject to the cancellation policy described in Section 5.

2.2. Five-Class Package

The Five-Class Package entitles the student to attend five regular yoga classes.

Validity: Three (3) months from the date of the first class attended using the package.

The validity period begins when the student attends the first class using the package, not on the purchase date.

All remaining classes must be used within the validity period.

Unused classes expire at the end of the validity period and cannot be carried over or refunded, except where required by applicable law.

2.3. Ten-Class Package

The Ten-Class Package entitles the student to attend ten regular yoga classes.

Validity: Six (6) months from the date of the first class attended using the package.

The validity period begins when the student attends the first class using the package, not on the purchase date.

All remaining classes must be used within the validity period.

Unused classes expire at the end of the validity period and cannot be carried over or refunded, except where required by applicable law.

2.4. General Conditions for Class Packages

Class packages are personal and non-transferable unless otherwise expressly authorised by Jivamukti Yoga Luxembourg.

Packages may only be used for eligible regular yoga classes and do not automatically include workshops, special events, or other separately priced activities.

Students are responsible for booking and attending their classes within the applicable validity period.

Failure to use all classes within the validity period does not automatically entitle the student to an extension or refund.

Extensions may be considered in exceptional circumstances, including prolonged illness or injury, as described in Section 8.

3. MONTHLY MEMBERSHIPS

Jivamukti Yoga Luxembourg offers two types of monthly unlimited memberships.

Both memberships provide access to regular yoga classes, subject to the studio schedule, class availability, and booking requirements.

Workshops and special events are not included unless expressly stated otherwise.

3.1. Monthly Unlimited Membership – €210

The Monthly Unlimited Membership costs €210 and provides unlimited access to regular yoga classes for one month.

The membership is valid for one month from its activation date.

It does not automatically renew.

At the end of the validity period, the membership expires unless the student purchases a new membership.

Unused membership time cannot be carried over or refunded, except where required by applicable law.

3.2. Monthly Auto-Renew Membership – €170

The Monthly Auto-Renew Membership costs €170 per month and provides unlimited access to regular yoga classes.

This membership requires a minimum commitment of three (3) consecutive months.

The membership is automatically renewed each month, and the corresponding monthly payment is charged using the payment method authorised by the student.

3.3. Minimum Commitment

By purchasing the Monthly Auto-Renew Membership, the student agrees to an initial minimum commitment of three consecutive monthly billing periods.

During this initial period, the student remains responsible for the three monthly payments, subject to any applicable mandatory consumer rights.

3.4. Cancellation of Auto-Renew Membership

Students may request cancellation of their Auto-Renew Membership at any time by sending an email to:

info@jivamuktiyogaluxembourg.com

Cancellation requests submitted during the initial three-month commitment period will take effect at the end of that period.

After the initial three-month commitment, students may cancel their membership at any time without an additional notice period.

Cancellation will take effect at the end of the current paid monthly billing period.

No further monthly payments will be charged after the effective cancellation date.

Students are encouraged to retain their cancellation confirmation email.

3.5. General Membership Conditions

Memberships are personal and non-transferable.

Memberships do not guarantee availability in every class. Students must book classes in accordance with the studio’s reservation policy.

Memberships do not include workshops or special events unless expressly stated otherwise.

Temporary interruptions due to illness, injury, or pregnancy may be considered in accordance with Section 8.

4. SPECIAL OFFERS AND PROMOTIONAL PACKAGES

4.1. Promotional Offers

Jivamukti Yoga Luxembourg may occasionally offer special promotions, seasonal packages, or limited-time offers.

These may include, for example, Back to School promotions, Summer Specials, Welcome Offers, or other promotional packages.

Each promotional package is subject to its own specific conditions regarding price, number of classes, validity period, and applicable restrictions.

These conditions will be clearly communicated on the website and/or booking platform before purchase.

4.2. Validity of Promotional Packages

Unless otherwise expressly stated, the validity period of promotional packages begins on the date of purchase, regardless of when the student attends the first class.

Promotional packages have a fixed expiration date.

Promotional packages are strictly non-extendable.

Unused classes automatically expire at the end of the specified validity period.

No extensions, refunds, transfers, or credits will be granted for unused classes after expiration, except where required by applicable law.

4.3. Responsibility to Review Promotional Conditions

Students are responsible for reviewing the validity period and specific conditions of each promotional package before completing their purchase.

Failure to attend classes or use all available credits within the specified validity period does not entitle the student to an extension, refund, or transfer of unused credits.

Any exception must be expressly approved in writing by Jivamukti Yoga Luxembourg.

4.4. Example of a Promotional Package

A promotional Back to School Package may offer ten classes for €180, valid for two months from the date of purchase, without the possibility of extension.

This example is provided for illustration purposes only and does not constitute a permanent offer.

The conditions communicated at the time of purchase shall apply to each specific promotion, subject to mandatory consumer rights.

5. CLASS RESERVATIONS AND CANCELLATIONS

5.1. Reservations

All regular yoga classes are available for online booking up to seven (7) days in advance.

Reservations must be made through the official online booking platform.

Reservations by telephone or at the studio reception are not accepted unless expressly authorised by Jivamukti Yoga Luxembourg.

Class participation is subject to availability.

5.2. Cancellation Policy

Students may cancel a class reservation up to five (5) hours before the scheduled starting time.

Cancellations must be made through the student’s online booking account.

For eligible prepaid class packages, a class cancelled within the permitted cancellation period will be credited back to the student’s account.

The returned class credit remains subject to the original expiration date of the package.

5.3. Late Cancellations and No-Shows

Cancellations made less than five hours before the scheduled class are considered late cancellations.

For prepaid class packages and drop-in bookings, the corresponding class credit will be forfeited.

Students who fail to attend a reserved class without cancelling within the permitted cancellation period will also forfeit the corresponding class credit.

No refund or replacement class will be provided for late cancellations or no-shows, except where required by applicable law.

5.4. Arrival Time

Students are requested to arrive at least ten (10) minutes before the scheduled starting time.

Late arrival may result in refusal of entry if the class has already started and admission would disrupt the class or compromise safety.

6. WORKSHOPS AND SPECIAL EVENTS

6.1. Registration

Participation in workshops and special events organised directly by Jivamukti Yoga Luxembourg requires advance registration and payment.

Registration may be completed through the official booking platform or by email, where permitted.

A place is confirmed once the required payment has been received.

6.2. Workshop Cancellation Policy

Unless otherwise expressly stated in the specific workshop description, participants may cancel their registration up to seven (7) days before the scheduled workshop date.

For cancellations made within this period, participants are entitled to a refund of the amount paid.

Alternatively, participants may choose to receive an equivalent credit in their Mindbody account for future use.

Cancellations made less than seven days before the workshop are generally non-refundable, except where otherwise expressly stated or required by applicable law.

6.3. Special Workshop Conditions

Certain workshops, including those led by internal or guest teachers, may be subject to different cancellation, refund, or participation conditions.

Any such conditions will be clearly communicated on the website and/or booking platform before purchase.

Where specific conditions have been expressly communicated before purchase, they will apply to the relevant workshop, subject to mandatory consumer rights.

6.4. Cancellation by Jivamukti Yoga Luxembourg

Jivamukti Yoga Luxembourg reserves the right to cancel or reschedule a workshop due to circumstances such as teacher illness, insufficient registrations, or other reasonable operational circumstances.

If a workshop is cancelled by Jivamukti Yoga Luxembourg, participants will be entitled to a full refund.

Alternatively, participants may choose to receive an equivalent credit for future use.

If a workshop is rescheduled, participants who cannot attend the new date may request a refund.

7. PAYMENTS, PRICES AND REFUNDS

7.1. Payments

All classes, packages, memberships, and workshops must be paid for before participation, unless otherwise expressly agreed.

Payments may be made using the payment methods currently accepted by Jivamukti Yoga Luxembourg, including applicable online payment options, credit cards, cash, or bank transfers where available.

7.2. Prices

All applicable prices are published on the official website and/or booking platform.

Jivamukti Yoga Luxembourg reserves the right to modify its prices.

Price changes will not affect services already purchased, except where a change is permitted under applicable law and the relevant contractual conditions.

For automatically renewing memberships, any applicable price changes will be communicated in advance in accordance with consumer protection requirements.

7.3. Refunds

Unless otherwise expressly stated or required by applicable law, unused classes, expired packages, and partially used memberships are not refundable.

This provision does not affect any mandatory statutory rights, including any applicable right of withdrawal, refund rights arising from cancellation by Jivamukti Yoga Luxembourg, or other rights under Luxembourg consumer protection law.

8. ILLNESS, INJURY AND MEMBERSHIP EXTENSIONS

8.1. Class Packages

In the event of prolonged illness or injury preventing participation in yoga classes, students may request an extension of their class package.

Requests must be submitted in writing to:

info@jivamuktiyogaluxembourg.com

Jivamukti Yoga Luxembourg may request appropriate supporting documentation confirming the period during which the student was unable to practise, without requiring unnecessary medical details.

Extensions will be considered on a case-by-case basis.

8.2. Memberships

In the event of prolonged illness, injury, or pregnancy, students may request a temporary suspension of their membership.

Requests must be submitted in writing and may require appropriate supporting documentation.

Any suspension, extension, or adjustment will be assessed individually, taking into account the type of membership and applicable legal requirements.

8.3. Promotional Packages

Promotional packages are generally excluded from discretionary extensions unless expressly stated otherwise in the specific promotional conditions.

Any exception must be approved in writing by Jivamukti Yoga Luxembourg.

This provision does not affect mandatory consumer rights.

9. SCHEDULE AND STUDIO OPERATIONS

9.1. Class Schedule

The current class schedule is available on the official website and booking platform.

Jivamukti Yoga Luxembourg reserves the right to modify the schedule when reasonably necessary.

Whenever possible, students will be informed of significant changes in advance.

9.2. Class Cancellations

Jivamukti Yoga Luxembourg may cancel scheduled classes due to teacher illness, insufficient registrations, operational requirements, or other reasonable circumstances.

If a class is cancelled by the studio, the corresponding class credit will be returned to the student’s account, where applicable.

Where a class credit cannot reasonably be used due to the cancellation, an appropriate extension or refund will be provided in accordance with applicable law.

9.3. Teacher Substitutions

Jivamukti Yoga Luxembourg reserves the right to appoint a substitute teacher when necessary.

A change of teacher does not automatically entitle students to a refund, provided that the essential characteristics of the booked service remain unchanged and applicable consumer rights are respected.

9.4. Public Holidays and Studio Closures

The studio may operate a reduced schedule or close temporarily during public holidays, holiday periods, or for reasonable operational reasons.

Such changes will be communicated whenever reasonably possible.

Any closure affecting existing contractual entitlements will be handled in accordance with applicable law and the relevant membership conditions.

10. HEALTH, SAFETY AND LIABILITY

10.1. Participation and Personal Responsibility

Participation in yoga classes and other activities at Jivamukti Yoga Luxembourg is voluntary and involves certain inherent physical risks.

Students are responsible for practising within their individual physical abilities and limitations, listening to their bodies, and following the instructions provided by the teacher.

Students are encouraged to inform the teacher before class of any injuries, medical conditions, pregnancy, or other circumstances that may affect their ability to practise safely.

Students are not required to disclose detailed medical information.

10.2. Health and Medical Advice

Yoga practice is not a substitute for professional medical advice, diagnosis, or treatment.

Students who have concerns about their health, are recovering from an injury, or are pregnant are encouraged to consult a qualified healthcare professional before participating in yoga classes.

Students should immediately stop any movement or exercise that causes pain, dizziness, or significant discomfort.

10.3. Liability

Jivamukti Yoga Luxembourg takes reasonable measures to provide a safe environment and qualified yoga instruction.

Students acknowledge that yoga involves inherent physical risks and agree to practise responsibly and within their personal limits.

To the extent permitted by applicable law, Jivamukti Yoga Luxembourg shall not be liable for injuries or damages resulting solely from the inherent risks of yoga practice or from a student’s failure to follow reasonable safety instructions.

Nothing in these Terms and Conditions shall exclude or limit any liability that cannot legally be excluded or limited under applicable Luxembourg law.

10.4. Personal Belongings

Students are responsible for their personal belongings while attending classes or visiting the studio.

Jivamukti Yoga Luxembourg recommends that valuable items are not left unattended.

The studio shall not be responsible for loss, theft, or damage to personal belongings, except where liability arises under applicable law.

10.5. Right to Refuse Participation

Jivamukti Yoga Luxembourg reserves the right to refuse or discontinue a student’s participation in a class where there are reasonable concerns regarding safety, inappropriate behaviour, or failure to follow studio rules.

Any such decision shall be made reasonably and in accordance with applicable law.

11. CODE OF CONDUCT

All students are expected to respect the studio environment, teachers, staff, and fellow practitioners.

11.1. Hygiene and Clothing

Students are requested to attend classes wearing clean, comfortable clothing suitable for yoga practice.

In consideration of other students, particularly those with allergies or sensitivities, the use of strong perfumes, scented oils, or spray deodorants is discouraged.

11.2. Studio Etiquette

Shoes are not permitted inside the yoga practice area.

Students are requested to speak quietly and respect the peaceful atmosphere of the studio.

Students are encouraged to avoid eating a heavy meal immediately before class.

11.3. Respectful Behaviour

All students must respect the physical, emotional, and personal boundaries of others.

Harassment, discrimination, threatening behaviour, sexual misconduct, or inappropriate physical contact will not be tolerated.

Jivamukti Yoga Luxembourg reserves the right to take appropriate action in response to conduct that compromises the safety or well-being of students, teachers, or staff.

Any restriction or termination of access will be handled reasonably and in accordance with applicable law.

12. PRIVACY AND PERSONAL DATA

Jivamukti Yoga Luxembourg respects the privacy of its students and is committed to protecting personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Luxembourg data protection laws.

Personal data may be processed for the purposes of managing class bookings, memberships, payments, customer accounts, and communications necessary for the provision of services.

Jivamukti Yoga Luxembourg currently uses third-party service providers, including:

Mindbody: For class bookings, membership administration, payments, and customer account management.

Mailchimp: For newsletter distribution and marketing communications.

Personal data will be processed and shared with service providers only where there is an appropriate legal basis and in accordance with applicable data protection requirements.

Marketing communications will be sent only where permitted by applicable law.

Students may unsubscribe from marketing communications at any time.

Further information regarding the collection, use, storage, sharing, and protection of personal data, as well as students’ rights under the GDPR, will be provided in the studio’s separate Privacy Policy.

For questions regarding personal data, students may contact:

info@jivamuktiyogaluxembourg.com

13. APPLICABLE LAW AND CONSUMER RIGHTS

These Terms and Conditions are governed by the laws of Luxembourg.

Nothing in these Terms and Conditions shall limit or exclude any mandatory rights granted to consumers under applicable Luxembourg or European Union law.

Where applicable, consumers retain their statutory rights relating to distance contracts, unfair contract terms, refunds, and other consumer protection matters.

Any disputes shall be handled in accordance with applicable legal procedures and jurisdiction rules.

14. CONTACT INFORMATION

For questions regarding these Terms and Conditions, memberships, class packages, cancellations, or other studio policies, please contact:

JIVAMUKTI YOGA LUXEMBOURG

65, Avenue de la Faïencerie
L-1510 Luxembourg

Email: info@jivamuktiyogaluxembourg.com

Website: www.jivamuktiyogaluxembourg.com

END OF GENERAL TERMS & CONDITIONS